Return & Refund Policy

Last updated: June 27, 2026

Thank you for shopping at Anime Shopingi.

We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return and refund policy below.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition.
• Be returned in its original packaging.
• Include all accessories, manuals, and any promotional items that came with the product.
• Be accompanied by proof of purchase (order confirmation or receipt).

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items cannot be returned unless they are defective or damaged upon arrival:

• Gift cards
• Digital products or downloadable content
• Personalized or custom-made items
• Products marked as final sale

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

We will review your request and provide a suitable solution, which may include a replacement, exchange, or refund.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

Shipping costs are non-refundable unless the return is due to our error or a defective product.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product.

Return Shipping

Customers are responsible for return shipping costs unless the return is caused by our mistake (such as receiving the wrong or damaged item).

We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned package.

Order Cancellation

Orders may be cancelled before they have been shipped.

Once an order has been dispatched, it cannot be cancelled. However, you may request a return after receiving the order in accordance with this policy.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Anime Shopingi

Email: animeshopingi1@gmail.com